This is a remote position.
Job Description: Medical Receptionist
Must be able to work full-time from 9:00 AM to 6:00 PM Hawaii Time.
Responsibilities:
- Manage front desk operations, greet patients, and provide a welcoming environment.
- Answer incoming calls promptly, schedule appointments, and manage patient inquiries.
- Relay messages between patients, doctors, and staff effectively.
- Handle correspondence, including emails, faxes, and written communications.
- Perform medical billing and coding tasks to ensure accurate insurance claims and payment processing.
- Coordinate schedules for multiple healthcare providers across various specialties.
Requirements
- Prior experience in medical office administration is required.
- Proficiency in medical billing and coding, with a solid understanding of insurance processes.
- Strong communication skills with fluency in clear and professional English.
- Must be able to work full-time from 9:00 AM to 6:00 PM Hawaii Time.
- Familiarity with HIPAA regulations and maintaining patient confidentiality.
- Excellent organizational skills and the ability to multitask in a fast-paced environment.
Scope of Work:
- Oversee both front and back-end operations for a busy multi-specialty medical practice.
- Ensure a smooth patient flow and efficient appointment scheduling to enhance patient satisfaction.
- Maintain accurate patient records, billing, and coding documentation to ensure compliance and efficiency.