Resident Account Assistant (Real Estate)

We are seeking a detail-oriented Resident Account Assistant to manage lease renewals, move-ins, and accounting tasks for property management operations. This role focuses on backend processes, including financial reporting, compliance with multi-state regulations, and workflow optimization.

• Manage lease renewals and move-in procedures, focusing on backend operations without direct customer interaction.
• Handle transactions, ledgers, and financial reporting for property management.
• Resolve billing discrepancies, double charges, and unauthorized transactions.
• Utilize Yardi Voyager for accounting and property management tasks.
• Prepare and maintain accurate reports, dashboards, and task documentation.
• Collaborate with the team to streamline workflows and refine processes.
• Contribute to and follow a centralized playbook for task management.
• Adapt to multi-state property management requirements and ensure compliance.
• Interpret legal documents with attention to compliance regulations.
• Perform tasks with attention to detail and effective time management.
• Communicate efficiently using email, Microsoft Office Suite, and Excel.

• Associate’s or bachelor’s degree in accounting, finance, or a related field preferred.
• At least 2 years of experience in accounting, property management, or financial operations, with familiarity in multi-family housing ledgers.
• Strong accounting background with expertise in financial processes, including banking transactions and ledger management.
• Proficiency in Microsoft Office tools (Outlook, Teams, Excel) and property management software like Yardi Voyager.
• Familiarity with multi-family housing ledgers and related financial operations.
• Skills in interpreting legal documents, professional email communication, and creating dashboard reports.
• Exceptional attention to detail, critical thinking, and practical problem-solving abilities.

• HMO
• Group Life Insurance Benefit
• Virtual Credit Card
• Paid Leaves
• Government Benefits
• Other exciting benefits to be discussed

Supplemental pay types:

• 13th month salary
• Overtime pay
• Night Differential